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Help Center
Everything you need to install, use and troubleshoot your dé EV charger.
User Manuals
Portable AC Charger
1AC Wallbox
1DC Wallbox
1Getting Started
How to Use the App
- How to Download the App
- Which dé Chargers Support App Control?
- How to Install and Set Up the App
- How to Connect Your Charger to Wi-Fi
- How to Add a Charger to the App
- How to Set the Charging Current in the App
- How to Set the Charging Timer in the App
- How to View Charging History in the App
- How to View Error Messages in the App
- Why Does the App Require a 2.4 GHz Wi-Fi Network?
- Can One App Account Manage Multiple Chargers?
- Can One Charger Be Shared with Multiple App Accounts?