How to Add a Charger to the App

To add a supported dé charger, open Tuya Smart or Smart Life, select Add Device and choose the charger when it appears. The process is complete when the app shows Added successfully and the charger appears on the app home page.

Before adding the charger

Check that:

• You have installed Tuya Smart or Smart Life.
• You are signed in to your app account.
• Your charger is in Wi-Fi configuration mode, following the instructions for your product.
• Bluetooth is turned on.
• You allow Location access during the connection.
• Your phone is connected to a secure 2.4 GHz Wi-Fi network.

Note: The operation for entering Wi-Fi configuration mode depends on the charger. Follow the user manual for your exact product and version.

Open Add Device

1. Open Tuya Smart or Smart Life.
2. On the app home page, select the + icon in the upper-right corner.
3. Select Add Device.
4. Wait while the app searches for nearby devices.

Select the charger

1. When the charger appears on the Add Device page, check that it is the device you want to add.
2. Select the charger to continue.
3. If the Enter Wi-Fi Information page appears, check the displayed Wi-Fi network and enter that network's password.
4. Select Next to start adding the charger.

Important: Enter the password for the displayed Wi-Fi network, not your App account password.

Wait for the charger to be added

The device card first shows Being added. Wait until the app shows Added successfully.

After the charger has been added, it appears on the app home page. You may rename the charger during the setup process, but this step is optional.

If the charger cannot be added

• If the charger does not appear, check that it is still in Wi-Fi configuration mode.
• Check that Bluetooth is turned on and Location access is allowed.
• Check that your phone is connected to a secure 2.4 GHz Wi-Fi network.
• Check that the Wi-Fi password is correct and that the charger is within the Wi-Fi signal coverage area.
• If the charger is linked to another account, remove it from that account before trying to add it to a new account.

If the charger still cannot be added, contact dé Customer Support at support@depow.com. Include your charger model, phone system, country or region, and a screenshot of the page where the process stops. Do not include your Wi-Fi password.

Continue after adding the charger

When the charger appears on the app home page, you can continue with how to set the charging current in the app or how to set the charging timer in the app.