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- Portable AC Charger User Manuals – 3–22 kW Series (Multilingual)
- 7/11/22 kW Wallbox User Manual (Multilingual)
- DC Wallbox User Manual (Multilingual)

How to Start Charging in Plug-and-Play Mode
How to Start Charging with an RFID Card
How to Start Charging with the App

How to Download the App
Which dé Chargers Support App Control?
How to Install and Set Up the App
How to Connect Your Charger to Wi-Fi
How to Add a Charger to the App
How to Set the Charging Current in the App
How to Set the Charging Timer in the App
How to View Charging History in the App
How to View Error Messages in the App
Why Does the App Require a 2.4 GHz Wi-Fi Network?
Can One App Account Manage Multiple Chargers?
Can One Charger Be Shared with Multiple App Accounts?

Charger Screen and Button Functions Explained
How to Set the Charging Current on the Charger Screen
How to Set the Charging Timer on the Charger Screen
Charger Screen Error Codes and Solutions
What Do the Charger Indicator Light Colours Mean?

- What Is Included with the Portable AC Charger (3–22 kW)
- How to Install the Portable AC Charger (3–22 kW)

- How to Match Charger Power to Your Vehicle's Charging Capacity

- How the Schuko Plug Temperature Sensor Prevents Overheating
- CEE Plug Materials and Specifications Explained
- CE Certification Documents by Product Model

How the 3-Year Product Warranty Works
How to Register for an Additional 2-Year Warranty
dé Warranty Policy

Frequently Asked Questions About dé EV Chargers

Help Centre
dé Warranty Policy

dé Warranty Policy

Last updated Jul 22, 2026

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