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DC Wallbox User Manual (Multilingual)

Last updated Aug 06, 2026

Find and download the user manuals for dé 20 kW, 30 kW and 40 kW DC Wallboxes.

This page also contains the assembly and operating document for the compatible DC Wallbox trolley.

The main DC Wallbox manual is provided as one multilingual PDF.

Languages included

The multilingual DC Wallbox manual includes:

Open the PDF and select your preferred language from the contents page.

What is covered in the manual?

The DC Wallbox manual provides product-specific information about:

  • safety warnings and personnel requirements;
  • product overview and main components;
  • package contents;
  • installation environment and site requirements;
  • mounting and installation;
  • electrical connection;
  • initial setup and commissioning;
  • screen and menu functions;
  • starting, monitoring and stopping a charging session;
  • charging status and operating information;
  • fault messages and troubleshooting;
  • technical specifications;
  • inspection and maintenance requirements.

The trolley document provides information about:

  • trolley components and package contents;
  • required tools;
  • frame and handle assembly;
  • wheel installation;
  • mounting the DC Wallbox on the trolley;
  • positioning and moving the equipment;
  • checks required before use.

20/30/40 kW DC Wallbox

Use this manual for the compatible 20 kW, 30 kW and 40 kW DC Wallbox models covered by the document.

Check the product label before installation or operation.

Documents

DC Wallbox Trolley

Use this document when the DC Wallbox is installed on the compatible mobile trolley.

Documents

  • [PDF] DC Wallbox Trolley Assembly and User Manual
    [Download PDF] · [File size] · [Document version]

Do not use the trolley document as a replacement for the DC Wallbox electrical installation manual.

Full manual or one-page guide?

Use the full DC Wallbox manual for installation, commissioning, operation, fault information and maintenance.

Use the trolley manual for trolley assembly and for mounting the charger onto the trolley.

Where a one-page guide is available, it will be displayed beside the relevant full manual for quick reference.

How to download a manual

  1. Confirm the product model and rated power.
  2. Open the relevant PDF.
  3. Select your language from the contents page.
  4. Use the download icon to save the document.

Installers and electricians can also save the PDF to a phone or tablet for use at the installation site.

Cannot identify your DC Wallbox?

Email support@depow.com and include:

  • a clear photo of the product label;
  • a clear photo of the front of the DC Wallbox;
  • the rated output power;
  • the product serial number, if available;
  • whether the charger is wall-mounted or trolley-mounted;
  • your order number, if available;
  • the country where the product is installed.

Our support team will help you identify the correct manual.